FAQ

 

Will I make profit? Are profits guaranteed?
No, they’re not. TradeSanta is a software that automates order placement based on a certain algorithm. To trade successfully you should conduct your own research on cryptocurrencies and trading strategies.

 

What do I need to start using your bot?
To start trading, you just need to connect your exchange account to TradeSanta via the API keys and configure your bot using our wizard. Our video tutorials will help you configure trading parameters and automate your strategy.

 

Are my funds secure?
You connect your exchange account to TradeSanta via the API keys. TradeSanta bot places orders on your behalf and requests data through API keys. By default the withdrawal option is off and TradeSanta won’t be able to withdraw your funds.

 

Is there a minimum trade?
TradeSanta bots doesn’t have any minimum amount limits. Your orders just need to meet the minimum amount set by the exchange you are using. The minimum order amount may vary for different currency pairs. The order amount requirements for different pairs can be found on the exchange's website.

 

Why is service free?
The service is free as we grow the TradeSanta community. Our current priority is to improve the product and get our users feedback. Your feedback will help us develop the most intelligent and user-friendly service for both beginners and pros. We will notify all our users one month prior to introducing paid plans.

 

Do you take commission on orders?
No. TradeSanta doesn’t charge any commission.

 

What exchanges do you support?
TradeSanta fully automates trading strategies across 4 major exchanges such as Binance, Bittrex, Bitfinex and HitBTC. We are also planning to add BitMEX, Huobi and OKEX exchanges in the nearest future, and will continue expanding our list of supported exchanges.