FAQ
We've collected everything you need to know about TradeSanta service, available bots and features. You’ll find answers to frequently asked questions, step-by-step guides, and all useful info about our products right here.
About TradeSanta
Is TradeSanta a cryptocurrency exchange?
What is automated crypto trading?
What exchanges does the service support?
What is TradeSanta referral program?
Creating an account
How to register on TradeSanta?
How many plans do you have and how do they differ?
What are the free plan restrictions?
How long does it take to process the payment?
Start trading
Where to start cryptocurrency trading?
How to connect a cryptocurrency exchange?
How to create API key and secret key on HitBTC?
How to operate with orders on HitBTC?
How to create API key and secret key on Binance?
Operating with orders on Bittrex
Creating an API key on Bittrex
How to operate with orders on Bitfinex?
How to create API key and secret key on Bitfinex?
Setting up bots
After I turn on the bot does it start trading immediately?
What is Bollinger and how it works with TradeSanta bot?
Managing bots
What does “Renew Take Profit” do?
What does “Reset Extra Orders” do?
I want the bot to finish current deal, but not start the new one. What should I do?
Trading basics
How much money do I need to start trading?
Will I make a profit? Are profits guaranteed?
Do you take commission on orders?
What is Zero Level of Take Profit?
Is there a minimum to start bots trading?
Trading analytics on TradeSanta
I see profit but my Bitcoin (BTC) balance goes down - how come?
Does the bot include exchange's fee in profit calculation?
Security
Anti-virus and trojan guideline
TradeSanta news and updates
How to subscribe and receive the latest Tradesanta news?