Phishing attacks

Here you can find out everything you need to know about phishing and the way you can protect your personal data and funds. Let’s take a look at it.

What is a phishing attack?

Phishing is a type of social engineering attack. It is a fraudulent attempt to obtain sensitive information such as username, password, 2FA code, etc by disguising as TradeSanta or exchange in an electronic communication. Users are often be deceived by trusted parties such as:

  • Email spoofing;
  • Fake site;
  • instant message with malicious link;
  • social websites with manipulated link;
  • Chat with impersonated service support;
  • Fake hotline or support in search engine;
  • Social media fake account;
  • Malware downloaded from the internet;
  • Free WI-FI phishing.

Protect yourself from phishing scams

It is known that the most important and weakest aspect in a security system is people. Hence, for users, vigilance is key:

A spoofed message often contains subtle mistakes such as spelling mistakes, strange syntax, unsmooth words, misspelled domain name. For example,, etc.

In addition, attackers will try to push users into action by creating a sense of urgency. For example, an email could threaten account expiration and urge you to verify it within a timeline or you can see a message instructed users to move asset a secure wallet to avoid loss as soon as possible.

Phishing attack protection requires steps to be taken by users.

Upgrade Google Chrome or Mozilla Firefox to the latest version. It is known that Google Chrome or Mozilla Firefox will warn users for phishing or unsafe high risk website.For examples:

What is phishing, and how can you protect yourself?

The safest way to login to TradeSanta is only through the website.

Enable Two-factor authentication(2FA) system to level up your security. You shouldn't disclose your Google 2FA 16 digital back key to anyone or any website. If username and password were compromised, 2FA prevents the use of compromised credentials, since these alone are insufficient to gain entry.

Install Chrome Netcraft Extension or Firefox Netcraft Anti-Phishing Extension.

Chrome Netcraft Extension

How to protect yourself from phishing: Chrome Netcraft Extension

Firefox Netcraft Anti-Phishing Extension 

How to protect yourself from phishing - TradeSanta

Keep your systems /applications updated to avoid security bugs, and install reputable antivirus software and keep it updated.

Moreover, please, do not connect to an untrusted wireless network.

Reporting Phishing

If you see any suspicious messages from someone posing as us, please, contact us as soon as possible: [email protected].